Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. There are several platforms available to help you manage those relationships. It can feel overwhelming. Tamara helps you find the right technology to meet you needs.
Customer Relationship Management (CRM) is software that helps you manage your business relationships. CRM software consist of several features or applications that allows you to perform various tasks. This allows you to streamline and monitor conversations, develop appropriate relationships, and standardize your follow-up process.
Every CRM has 4 standard features to manage your contacts. The four features are contact management, calendar/alerts, task management, and basic reporting. Of course, most CRMs include several additional features such as sales pipeline, integration and segmentation, but with just the four basic features mentioned, you can drastically improve your follow up process saving time and increasing sales.
MORE ABOUT Tamara. She is #1 Bestselling Business Author, Follow-up Practitioner andCRM Success Advisor. If you have questions, ask them. Now is the time to learn more about how to tailor your customer experiences with your brand.